Frequently Asked Questions
What is the estimated delivery time for my order?
Delivery times vary based on your location and can be found in our Shipping Policy – Vevango.
What should I do if an item is missing or damaged in my order?
If there’s any problem with your order, please reach out to us right away. We are dedicated to your satisfaction and will help you according to our Refund and Return Policy – Vevango.
What are the different shipping options available?
We ship all orders with trackable standard shipping and delivery times depending on your location (Shipping Policy – Vevango).
What is the processing time for my order?
Orders are generally processed within 2 business days. Occasionally, there may be slight delays due to out-of-stock items or if we need more information about your order. In such cases, we’ll contact you directly to ensure everything runs smoothly.
What should I do if my package hasn’t arrived and it’s past the expected delivery date?
While we do our best to meet delivery times, some factors beyond our control may affect international shipping, such as customs delays, postal service issues, or regional disruptions. If you think your package is lost or it hasn’t arrived within the estimated time frame, please notify us immediately so we can investigate. Review our Refund and Return Policy – Vevango for more details.
What if my shipment is delayed due to factors beyond your control?
Since most of our orders are shipped internationally, there may be delays caused by customs inspections, postal strikes, or local postal service issues. We are not responsible for delays caused by these factors.
Is shipping free worldwide?
Yes, we offer free shipping worldwide. Shipping Policy – Vevango.
Where are your items shipped from?
We ship from multiple warehouses across the globe to ensure the fastest delivery times possible. Our dispatch centers are located in North America, South America, Europe, Asia, Africa, and Australia, allowing us to efficiently ship your order from the closest location to you. This helps us minimize delivery times and ensure that your items arrive as quickly as possible, no matter where you’re located!